Terms & Conditions
1. Definitions
- "Agreement" means these Terms and Conditions together with any course enrolment confirmation.
- "Latentgrove", "we", "us", "our" refers to Latentgrove, registered in Malaysia, operating from 18 Jalan Kerinchi, Bangsar South, 59200 Kuala Lumpur.
- "Learner" or "you" refers to any individual who accesses our website, submits an enquiry, or enrols in a course.
- "Course" means any of the structured learning programmes offered by Latentgrove, including Roots, Branches, and Canopy.
- "Content" means all course materials, recorded sessions, exercises, written feedback, and other materials made available to enrolled learners.
- "Platform" means our website and any associated delivery tools used to provide course sessions and forum access.
- "Completion Record" means the written document issued to a learner who completes a course. It is not an academic qualification.
2. Acceptance of Terms
By using our website or enrolling in a course, you agree to be bound by this Agreement. If you do not agree, you must not use our website or enrol in a course.
You confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement under the laws of Malaysia. If you are enrolling on behalf of an organisation, you confirm that you have authority to bind that organisation.
3. Service Description
Latentgrove provides online education in AI development through cohort-based courses. Current offerings are:
- Roots: a seven-week course in Python and statistics for beginners, priced at RM 465.
- Branches: a fifteen-week applied deep learning course, priced at RM 1,880.
- Canopy: a twenty-two week capstone programme with individual mentorship, priced at RM 4,070.
Courses are delivered online in English. Live sessions are scheduled in Malaysian Standard Time (MST, UTC+8). Cohorts have a maximum of 18 participants. We do not operate courses on a self-paced basis; enrolment is to a specific scheduled cohort.
4. User Accounts
Access to course content and the cohort forum requires an account created during the enrolment process. You are responsible for maintaining the confidentiality of your login credentials. You must not share account access with any other person.
We reserve the right to suspend or terminate your account if we have reasonable grounds to believe that your credentials have been shared or your account has been used in breach of this Agreement.
5. User Responsibilities
You agree to:
- Submit your own work on exercises and projects. Submitting work produced by another person as your own is a breach of this Agreement and may result in removal from the course without refund.
- Behave professionally in the cohort forum and during live sessions. We will remove any learner who is abusive, harassing, or disruptive.
- Not record, redistribute, or publish course sessions, exercises, or feedback without our written permission.
- Not use our platform or forum to promote unrelated services or products.
- Keep your contact details current so that we can communicate with you about your course.
6. Intellectual Property
All course content — including recorded sessions, written materials, exercise specifications, and feedback templates — remains the intellectual property of Latentgrove. Enrolment grants you a personal, non-exclusive, non-transferable licence to access and use the content for your own learning during and after the course.
You retain ownership of work you produce during the course, including assignments and your Canopy project. By participating in a Canopy cohort and agreeing to a hosted project page, you grant Latentgrove a non-exclusive licence to display your project description and name on our website.
7. Payment Terms
All fees are quoted and payable in Malaysian Ringgit (RM). Full payment is due before your cohort start date. We do not reserve places without payment confirmation.
- Cancellation more than 14 days before cohort start: full refund less any payment processing fees.
- Cancellation 7–14 days before cohort start: 50% refund.
- Cancellation less than 7 days before cohort start or after cohort has begun: no refund.
- If Latentgrove cancels a cohort before it starts, you will receive a full refund or the option to transfer to the next intake.
Instalment arrangements for Canopy enrolment may be available on request. Any agreed instalment schedule will be set out in a separate written confirmation. Failure to meet an instalment payment may result in removal from the programme; amounts already paid are non-refundable except at our discretion.
8. Course-Specific Terms
Entry to Branches requires demonstrated Python and statistics proficiency, assessed via a written submission reviewed by us. Entry to Canopy requires completion of Branches or equivalent, assessed in the same way. We will advise you of our decision within seven working days of receiving your entry submission.
A written completion record is issued to learners who complete all required submissions within the cohort period. Completion records describe the curriculum and assessment method. They are not academic qualifications under Malaysian law and we make no claim that they are recognised by any regulatory or educational authority.
If you are unable to complete a cohort due to circumstances outside your control, you may request a deferral to the next available intake. Deferrals are granted at our discretion and are not available within seven days of the cohort start date.
GPU and cloud credits included in Branches and Canopy are provided for educational use during the course. Unused credits expire at the end of the cohort period. Credits may not be transferred or exchanged for cash.
9. Disclaimers
Our courses are provided for educational purposes. We do not represent that completing a course will result in employment, a change in career, a specific salary level, or any other personal or professional outcome. Individual results depend on factors outside our control.
Course content is provided in good faith and reflects the state of the field at the time of writing. AI and machine learning is a rapidly evolving area; some content may become outdated between curriculum reviews. We update course content each intake but cannot warrant that all material reflects the most current developments at any given time.
10. Limitation of Liability
To the maximum extent permitted by Malaysian law, Latentgrove's total liability for any claim arising out of or in connection with a course is limited to the fees you paid for that course. We are not liable for indirect, consequential, or special loss including lost profits or loss of opportunity.
Nothing in this Agreement limits liability for fraud, death, or personal injury caused by our negligence.
11. Indemnification
You agree to indemnify Latentgrove against any claims, losses, or costs arising from your breach of this Agreement, your use of the platform, or content you post in the cohort forum.
12. Termination
We may suspend or remove you from a course without refund if you breach this Agreement, including but not limited to: submitting work that is not your own, sharing account access, or behaving in a way that is harmful to other participants.
You may withdraw from a course at any time, subject to the refund policy in Section 7. Following withdrawal or termination, your access to the course platform and forum will be removed.
Sections 6, 9, 10, 11, and 13 survive termination of this Agreement.
13. Dispute Resolution
This Agreement is governed by the laws of Malaysia. If a dispute arises, you agree to first contact us at [email protected] to seek an informal resolution. If the dispute cannot be resolved informally within 30 days, either party may refer the matter to the courts of Malaysia, which shall have exclusive jurisdiction.
14. General Provisions
- Entire agreement: This Agreement constitutes the entire agreement between you and Latentgrove in relation to the course and supersedes prior representations.
- Severability: If any provision is found unenforceable, the remaining provisions continue in full force.
- Waiver: Failure to enforce any provision does not constitute a waiver of that provision.
- Assignment: You may not assign your rights under this Agreement. We may assign our rights to a successor organisation without your consent.
- Notices: Formal notices from you to us must be sent to [email protected]. Notices from us to you will be sent to the email address you provided at enrolment.
15. Changes to These Terms
We may update these Terms and Conditions from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For material changes, we will notify enrolled learners by email at least 14 days before the change takes effect. Continued enrolment after a change constitutes acceptance of the updated terms.
16. Contact
- Legal enquiries: [email protected]
- Address: Latentgrove, 18 Jalan Kerinchi, Bangsar South, 59200 Kuala Lumpur, Malaysia